How Hiring Outside Case Management Teams Saves Your Hospital Money
Read Time: 7 minutes Hospitals face rising costs of case management. Outside case management teams offer solutions to save money and support hospitals.
Outside Help Leads To Real Savings
Hospital revenue is on the minds of all hospital administrators. Hospitals must find new ways to increase efficiencies and provide quality care while also keeping costs low. Outside case management can be a solution to help hospitals save money and support patients.
Increased costs of managing a hospital
Over the past 10 years, the highest increase in total hospital expenses has been related to labor and hiring. Hospitals have been faced with finding innovative ways to control labor costs. Successful efforts have included increasing the role of automation and outsourcing case management.
Case managers are vital to patient care
Case management refers to how a hospital interacts and treats a patient upon entering the hospital. Case managers play a vital role in hospitals and are the face of care for many patients. However, hospital case managers struggle with the balance of patient care along with the lengthy paperwork in case management.
Outside case management supports hospitals
Outside case management services can support hospitals and hospital staff by lifting the burden of time-consuming paperwork. By hiring outside case managers to work on the administrative work, hospital staff can focus on providing superb care to patients.
Case management help is always available
Patients can arrive at hospitals at all hours of the night. Hospital case managers are not always on call, and bringing in additional staff can lead to costly overtime pay. Remote management teams can ensure hospital departments have point-of-contact case management 24/7. Outside case management professionals can answer questions and direct patients to the correct providers after hours. This keeps overhead costs lower for hospitals.
Positive patient experience means more money
Hospital budgets depend on the reimbursements from the government. Patient perception of care is a key performance indicator to determine payments to hospitals. Outside case management professionals can be available to patients to answer questions and make sure patient care is a streamlined and positive experience.
A good reputation is invaluable
Patients want clear communication with hospitals. Patients appreciate interacting with real people. Outside case management teams can offer expertise and clear communication to patients throughout the hospital visit. A positive experience at a hospital can lead to a positive reputation in the community, and more patients who choose to be treated there.
Is outsourcing right for you?
Outside case management can help reduce hospital inefficiencies, lower costs, and support hospital staff. Case management professionals offer real solutions to help hospitals overcome the burden of paperwork without compromising on care.